I made a surprise stop by Caribana in Toronto this weekend so my posts have been sparse. Those of you who know Caribana understand why I have been distracted. . .
Nevertheless, just before I left I…
I will follow-up in a later post why this is is something you should care about. In the meantime, head over to Springer Computer Science Reading Room and set-up a free account. Usually, this account only gives…
I am just about halfway through Wikinomics: How Mass Collaboration Changes Everything.
It is a solid book but for those of us already in the Internet space it does not offer any earth shattering news. I…
Just finished writing up my latest book list on Amazon. Give it a look when you have a moment. These are some of the books that have provided my the greatest insight as i develop my Information Architecture…
So I have been transfixed with the whole concept of universal design since I remembered it existed. What I mean to say, is I remember the concept of universal design from back in the day…
My thoughts turn to China and some of the information I haphazardly came across while checking on the status of my recent purchases on EBAY. It seems that the Chinese consumer accepts if not demands western styling packaging for…
Most dis-astisfied customers I encounter are a result of missed expectations and not failed technology.  On the one hand, this is caused by the customer’s own inability to clearly articulate their own needs.  On the other hand, I can…
What better place to start then with the book that made me believe that I.T. was about more than technology. To this day, I don’t know what made me pick up this book but…